PRIVACY POLICY

01. INFORMATION WE COLLECT

When you purchase an item or create an account on fbfy.in, we collect personal information necessary to fulfill your order and customize your garment:

• Contact details: Name, Email Address, Phone Number
• Shipping address: Delivery Street, City, State, Postal Pin Code
• Personalization signature: The custom name entered for the hem print
• Authentication credentials: Managed securely via Firebase Authentication (Google Cloud)

02. PAYMENT DATA & RAZORPAY SECURITY

FBFY does not store, view, or process your credit/debit card numbers, CVVs, or UPI PINs. All financial transactions are directly processed through Razorpay Payment Solutions Private Limited. Razorpay operates under strict PCI-DSS Level 1 certification and uses 256-bit SSL encryption to protect your financial credentials.

03. HOW WE USE YOUR INFORMATION

Your data is used strictly for the following purposes:

• Processing, manufacturing, and shipping your customized streetwear orders
• Sending order status updates, delivery tracking links, and digital invoices via SMS/Email
• Customer service assistance and resolving inquiries
• Preventing fraudulent transactions and ensuring platform integrity

04. COOKIES & LOCAL STORAGE

We use lightweight local browser storage to persist your shopping bag selections and custom engraving preferences across browser sessions. We do not sell your personal data to any third-party brokers.