Question 1

What is FBFY clothing brand?

Accepted Answer

FBFY is an exclusive luxury streetwear brand focused on architectural silhouettes, heavyweight 280 GSM combed cotton garments, and bespoke lower-hem laser engravings (fbfy by {name}).

Question 2

How does the custom hem laser engraving work on FBFY T-shirts?

Accepted Answer

Every customer can personalize their garment by entering their name before checkout. The signature 'fbfy by {your name}' is precision-applied directly on the lower right hem corner of the garment.

Question 3

What is the GSM and fabric specification of FBFY garments?

Accepted Answer

All FBFY t-shirts are crafted from calibrated 240-280 GSM 100% heavyweight combed cotton with dense 1x1 bound rib crewneck collars and reinforced twin-needle shoulder draping.

Question 4

What payment methods are supported on FBFY?

Accepted Answer

FBFY supports secure payments via Razorpay (UPI, Google Pay, PhonePe, Paytm, Credit & Debit Cards, NetBanking) and Cash on Delivery (COD) across India.

Question 5

What are the shipping timelines across India?

Accepted Answer

Orders are processed and customized within 2 business days. Express courier delivery takes 3 to 5 business days across all major metro cities and pin codes in India.

Question 6

What is FBFY's return and refund policy?

Accepted Answer

FBFY offers a 7-day hassle-free return and exchange window for unworn items with tags intact. Refunds are processed back to the original payment method within 5 to 7 business days.

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